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Tag: learning

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Transforming Movate’s Learning & Development Landscape

Movate, a Business Process Outsourcer servicing a major player in the home improvement retail sector, faced a significant challenge...
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Transforming Customer Service Training Through Blended Learning

In 2023, Arise Virtual Solutions collaborated with the Enterprise Learning & Talent Development (ELTD) team of a renowned Banking Client to overhaul their New Hire Blended Learning Curriculum.
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Virtual Learning strategies for a post: COVID world

The dispersed Customer Care workforce is not going away. While CX organizations have worked around the basic technical challenges, learning and development, agent engagement, and performance management are still major issues. In this interactive paper we will go deep on how to bring your Virtual Learning program into the future to reduce costs, grow customers, and drive revenue.
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With more than 25 years of experience what drove you to become a virtual instructor?

1:10 min
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